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The Front Door · Series A

Staying in its lane

The first question every surgeon asks about AI near patients is the right one: what happens when it doesn’t know?

Oli Wood explains how CareConcierge answers only from your practice’s approved information, says so plainly when it can’t help, and flags the question for your team at handover. Dr Pouria Moradi explains why he holds it to exactly the same rule as his admin staff. No medical advice. Any concern about a wound or an infection goes to his nurses or to him.

Worth watching if clinical governance is the reason you haven’t looked at automation yet.

A 30-minute conversation with a founder about your approved information, your escalation rules and the questions that must always reach a clinician or your team.

In this film

  • Oli Wood Platform Co-Founder of CareConcierge; the engineer behind the platform.
  • Dr Pouria Moradi Specialist plastic surgeon and Clinical Co-Founder of CareConcierge. CareConcierge was built and tested in his Sydney practice.

The Front Door, Series A: Gregory Gray in conversation with Dr Pouria Moradi and Oli Wood.

Contact CareConcierge

How would you like to continue?

Choose whichever suits you. A small question is welcome; there is no need to book anything first.

Ready for a proper conversation?

A 30-minute video conversation with a founder about how enquiries reach your practice, where conversations stall and what your team needs next. We will show how CareConcierge could fit your workflow. If it is not a fit, we will say so.

Discuss your practice

Please do not include patient-identifiable or clinical information.

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