The Front Door · Series B
“We need more enquiries”
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When a practice says it needs more enquiries, the usual answer is more advertising. The better question is often what happens to the people you’re already paying to reach.
Gregory Gray explains why advertising can fill your website but can’t make people get in touch, and what changes when visitors have more ways to start a conversation: chat, WhatsApp, SMS and the web form working together. Dr Pouria Moradi names the problem every owner recognises: you don’t know what you don’t know. Greg closes on the “muddy middle”, the visitors who browsed your procedures, never made contact and quietly went elsewhere.
Worth watching before you increase your advertising budget.
A 30-minute video conversation with a founder about how enquiries reach your practice, where conversations stall and what your team needs next. We will show how CareConcierge could fit your workflow. If it is not a fit, we will say so.
In this film
- Gregory Gray Commercial Co-Founder of CareConcierge; author of The Exit Discipline.
- Dr Pouria Moradi Specialist plastic surgeon and Clinical Co-Founder of CareConcierge. CareConcierge was built and tested in his Sydney practice.
The Front Door, Series B: Dr Pouria Moradi asks Gregory Gray.
