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The Front Door · Series A

Before the consulting room

Your patients have made up their minds long before they meet you. The question is what happened along the way.

After 15 years in private practice, Dr Pouria Moradi has watched the consultation turn around. Patients once interviewed him to be their surgeon. Now they arrive informed, often with a view from ChatGPT, already aware of the fees and with a date in mind. If most of the decision is made before the consulting room, the conversations that lead there matter more than ever.

Worth watching if you’ve ever wondered what your patients were thinking before they booked.

A 30-minute video conversation with a founder about how enquiries reach your practice, where conversations stall and what your team needs next. We will show how CareConcierge could fit your workflow. If it is not a fit, we will say so.

In this film

  • Dr Pouria Moradi Specialist plastic surgeon and Clinical Co-Founder of CareConcierge. CareConcierge was built and tested in his Sydney practice.

The Front Door, Series A: Gregory Gray in conversation with Dr Pouria Moradi and Oli Wood.

Contact CareConcierge

How would you like to continue?

Choose whichever suits you. A small question is welcome; there is no need to book anything first.

Ready for a proper conversation?

A 30-minute video conversation with a founder about how enquiries reach your practice, where conversations stall and what your team needs next. We will show how CareConcierge could fit your workflow. If it is not a fit, we will say so.

Discuss your practice

Please do not include patient-identifiable or clinical information.

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