The Front Door · Series A
Many agents, not one
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One AI trying to do everything is hard to govern. That’s why CareConcierge is a team of small agents, each with a single job.
Oli Wood explains the architecture in plain English: one agent checks every reply against your practice’s information, while another quietly watches an Instagram conversation until a casual hello becomes a genuine enquiry. Dr Pouria Moradi then asks whether the same approach would work outside healthcare, and Oli explains why healthcare asks for more: answers grounded in the practice’s own information, and a system that can be audited.
Worth watching if you want to understand what’s under the bonnet before you trust it with your patients.
A 30-minute conversation with a founder about your approved information, your escalation rules and the questions that must always reach a clinician or your team.
In this film
- Oli Wood Platform Co-Founder of CareConcierge; the engineer behind the platform.
- Dr Pouria Moradi Specialist plastic surgeon and Clinical Co-Founder of CareConcierge. CareConcierge was built and tested in his Sydney practice.
The Front Door, Series A: Gregory Gray in conversation with Dr Pouria Moradi and Oli Wood.
